AT THE INITIAL VISIT
Our estimator will do an exterior evaluation of your home and property. They’ll conduct an inspection of your roof from the inside out, taking detailed measurements and inspecting for storm damage, and give special attention to your unique needs. Should we find any storm damage, our estimator will advise you on the next steps of the insurance claims process. If you are home at the time, it will allow them access to possible problem areas – and give you the opportunity to discuss any issues or concerns you may have. When completed, the contractor will leave you with our contact information in case you have any further questions.

SCOPE OF WORK
We’ll process all the information collected at the initial visit and contact you within a week to review our scope for recommended work. Usually, we prefer to discuss this in person so you fully understand all of your options. Details will include the scope of work, pictures of all areas and damage. Should a new roof require an insurance claim, the scope of repairs will be sent directly to your insurance adjuster.

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hail damage roof repair

NOW IT’S YOUR TURN
After you have considered the estimate, just “sign on the dotted line” to begin your roof replacement project! From here on out, we will be with you throughout the entire process. First, our estimator will provide you with samples and descriptions of materials and colors for your new roof, discussing all options and benefits. No deposit is required to begin work, and if your job is paid for by your homeowners insurance, we’ll cooperate with adjusters and coordinate with insurance personnel throughout it all.

WE’RE READY TO START
After proper permits have been acquired and your roofing materials have been ordered, it is time to schedule your roof replacement. Our Operations Manager will call and discuss with you all the details, timetable, and preparations. This includes: start date, rough timeline, home preparation, permit guidelines, collection of payment, change orders.

SUPPLEMENTS & CHANGE ORDERS

A “supplement” is when there is a discrepancy between the insurance company’s repair cost breakdown and our estimate. This may occur at the initial insurance request or after work has begun, and hidden damage is revealed. You will be informed of all supplements and will be asked to approve any changes made to the contract before we proceed.

An addition, or “change order” to the initial estimate will be initiated if and when hidden damage that requires additional work is revealed, or if elective work is requested. You will be informed of all change orders and asked to approve any changes made to the contract before we proceed.

 

Situations THat may REQUIRE Supplements INCLUDE:

Rotted wood, Additional flashing, Stucco, Siding, Chimney work, Painting

Situations requiring Change Orders include:

Gutters, Waterproofing, Siding, Insulation

A JOB WELL DONE 
Once our Production Team completes your roofing job, your estimator will contact you to go over any final details and present you with your warranty packet. Completion of payment will be due at this time. And we encourage you to ask any final questions now as well.

Contact Us For a free inspection