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GAF CONtractor’s Corner Part 1

We were honored to be invited to GAF’s new podcast Contractor’s Corner. During this interview we talked about the factors driving our business, the dynamic of a husband-wife team and how we differentiate ourselves in our market. We also talked about our experience with executive business coach, Shawn Van Dyke, ultimately preparing us for peer coaching with GAF’s partner BTA Academy (in Part 2).

This episode features Kelly and Janice Stitzer of CIG Construction in Colorado. They are a husband and wife team with a strong work ethic, diverse backgrounds, and a passion for quality that informs each and every business decision they make.

Kelly and Janice stopped by to discuss the unique nature of their partnership, their focus on the customer experience above all else, working with a business coach, and the peace of mind that comes from both learning how to hold to your price and sometimes being willing to walk away from a sale.

Our discussion was so interesting that we went a bit long! Be sure to check back soon for Part 2 of our discussion with Janice and Kelly.

Topics discussed:

(0:00) Intro (0:57) Background (4:34) What shaped CIG Construction? (6:19) Business coaching (10:55) Looking closely at your P&L (14:08) The problem with free upgrades (19:04) Value and price (20:52) Branding and the customer experience (26:18) Project management (28:36) The value of being a Master Elite.

CIG Construction on

GAF CONtractor’s Corner Part 2 

Maximizing the Customer Experience

 

This episode concludes our discussion with Kelly and Janice Stitzer of CIG Construction in Colorado. If you have not yet listened to the first part of our conversation, please tune in to  Episode 3.

Kelly and Janice stopped by to discuss the importance of branding, that they look for when hiring new employees, the value of working with an executive coach, and what’s in store for the future of CIG Construction.

Kelly and Janice Stitzer, a husband and wife team, began their professional partnership renovating and remodeling homes and multi-unit properties. A concentration in roofing was a natural transition.

As a third generation general contractor, Kelly grew up on commercial job sites. Hammer-to-nail experience at a young age in framing, drywall, concrete, and roofing, among others, has provided Kelly with keen knowledge in the broad scope of ground-up construction projects.

Janice, with a background in real estate and finance, rounds out this husband and wife team and their collaborative execution in providing the best client experience. Their strong work ethic and passion for quality keeps this duo intimately involved in every project.